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Privacy Policy

What we collect, why we collect it and the choices you have.

Last updated: 1 January 2026

1. Who we are

Uxonic Solutions ("we", "us") provides web development, app development, UI/UX design, graphic design, video editing and embroidery digitizing services. This policy explains what personal information we collect through our website and how we use it.

2. Information we collect

We collect only what we need to respond to you and deliver our work:

  • Contact details you send us, such as your name, email address, phone number and company name.
  • Project details you share in forms, emails or calls, including briefs and requirements.
  • Files you upload or send, such as logos, artwork, designs and videos.
  • Basic technical data such as your browser type, device, pages visited and approximate location, collected through analytics and cookies.

3. How we use your information

  • To reply to enquiries and prepare quotes.
  • To deliver and support the services you request.
  • To send project updates, invoices and important notices.
  • To improve our website and understand how it is used.
  • To meet legal and accounting obligations.

We do not sell your personal information.

4. Who we share it with

We share information only with trusted providers that help us run our business, such as website hosting, email, file storage, payment and analytics services. They may process your information only to provide their service to us.

We may also disclose information if the law requires it, or to protect our rights and the safety of others.

5. Cookies and analytics

Our website uses cookies and similar technologies to remember your preferences (such as light or dark theme) and to understand how visitors use the site. You can block or delete cookies in your browser settings, though some features may not work as intended.

6. Client files and artwork

Files you send for a project are used only to carry out that project. We keep them for as long as needed to deliver the work and provide support, and you can ask us to delete them at any time, subject to any legal record-keeping requirements.

7. How long we keep information

We keep personal information only as long as needed for the purposes above, including to meet legal, tax or accounting requirements. After that, we delete it or remove identifying details.

8. Your choices and rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, or to object to certain uses of it. To make a request, email us at the address below and we will respond within a reasonable time.

9. Security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children

Our services are intended for businesses and adults. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

12. Contact us

Questions about this policy or your information? Email us at hello@yourdomain.com.