Privacy Policy
What we collect, why we collect it and the choices you have.
Last updated: 1 January 2026
1. Who we are
Uxonic Solutions ("we", "us") provides web development, app development, UI/UX design, graphic design, video editing and embroidery digitizing services. This policy explains what personal information we collect through our website and how we use it.
2. Information we collect
We collect only what we need to respond to you and deliver our work:
- Contact details you send us, such as your name, email address, phone number and company name.
- Project details you share in forms, emails or calls, including briefs and requirements.
- Files you upload or send, such as logos, artwork, designs and videos.
- Basic technical data such as your browser type, device, pages visited and approximate location, collected through analytics and cookies.
3. How we use your information
- To reply to enquiries and prepare quotes.
- To deliver and support the services you request.
- To send project updates, invoices and important notices.
- To improve our website and understand how it is used.
- To meet legal and accounting obligations.
We do not sell your personal information.
6. Client files and artwork
Files you send for a project are used only to carry out that project. We keep them for as long as needed to deliver the work and provide support, and you can ask us to delete them at any time, subject to any legal record-keeping requirements.
7. How long we keep information
We keep personal information only as long as needed for the purposes above, including to meet legal, tax or accounting requirements. After that, we delete it or remove identifying details.
8. Your choices and rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, or to object to certain uses of it. To make a request, email us at the address below and we will respond within a reasonable time.
9. Security
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Children
Our services are intended for businesses and adults. We do not knowingly collect personal information from children.
11. Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
12. Contact us
Questions about this policy or your information? Email us at hello@yourdomain.com.
